24/7 Technical Support

Our team of experienced engineers is available around the clock to assist with any issues, ensuring quick resolutions and minimising disruption to your operations.

We provide 24/7/365 for both on site and telephone support.

System Maintenance

We are proactive in our approach to monitor your control and safety systems to identify and address potential problems before they escalate. We can undertake routine health care visits on various systems.

Obsolescence Planning and Software Updates

Stay ahead with the latest features and security patches. We can assist in migration paths and phased upgrade approaches to find a suitable path forward.

Spares Management

At PSS we can manage stock items of critical parts to maximise availability of spares and reduce inventory costs. PSS can provide recommendations on spares coverage and assist with asset inventories.

We can also inspect, test and repair modules that have been identified as being in fault. This service can assist customers through limiting the number of modules that get returned to the OEM for repairs that are unnecessary. We can also inspect and test modules that have been returned by the OEM to ensure the repair has been carried out. This has resulted in a great cost-saving for customers and ensuring critical spares are replenished as quickly as possible.

Bespoke Training Courses

We can offer specialised training courses for various HMI / SCADA/ DCS / Safety systems to advance base level skills. Our bespoke courses can include practical exercises and simulations to ensure that theoretical knowledge is applied effectively.